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- News - Latest News
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November 2009
Easy CRM - Back by Popular Demand
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- Back by popular demand, Easy CRM, a fast track, hassle free, fixed price CRM starter pack from CPiO. Easy CRM from CPiO is a rapid deployment, pre determined CRM model that may just give you the no fuss option you are looking for and is delivered quickly, effectively and with little disruption to your business.
Find out More: Easy CRM - Datasheet PDF
Click here to read more on:
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November 2009
Sage 200 Business Intelligence for Commercials
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- Sage is pleased to announce that Sage 200 Business Intelligence (BI) for Commercials has now been launched.
Sage 200 BI is an intrinsic part of our Information Management strategy, giving a business the competitive edge by providing powerful analysis and reporting which transforms data into meaningful intelligence.
Click here to find out more
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October 2009
CPiO backs Sage launch of X3
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- Sage has just announced the launch of its latest enterprise business software X3 into the UK market.
Proven in 38 countries as a robust, highly scalable and easy to integrate business management system, Sage ERP X3 is the ideal platform for growing global businesses.
Web-native and unrivalled in its ease of customisation, Sage ERP X3 sets a new benchmark for organisations with complex business requirements or global ambitions to enjoy rapid user adoption and a low total cost of ownership.
Sage ERP X3 integrates all the enterprise's information and business processes within one single software system and database, allowing users to get an extensive view of their activity in real time, no matter where data has been created or stored. The system manages Finance, Sales, Inventory, CRM, Purchasing and Manufacturing operations globally and streamlines all of the enterprise's processes.
"The launch of X3 into the UK market is hugely exciting and will provide a genuine, proven solution for those companies with more complex business requirements". Andrew Watkinson, Managing Director CPiO.
Find out more about X3 from CPiO: marketing@cpio.co.uk or call us on 0844 880 6140 or visit the sage website at: www.sageerpx3.com
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August 2009
Van-Line sold on Intellisell
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- Company purchase Intellisell solution
Van-Line, part of the Volvox Group Ltd, a leading distributor of automotive parts has just purchased Intellisell V3 from ecommerce specialists, Intellisell. With over 5000 lines in stock the company saw an opportunity to increase its audience and provide its clients with an easy online route to its products. Paul Whittaker of Van-Line comments, "Intellisell V3 will support our drive to open up web orders to our distribution channels. We want to make it easy for distributors to do business with us wherever they are and at whatever time they wish."
Want to know more? Contact marketing@cpio.co.uk or call us on 0844 880 6140
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August 2009
2010 Tax Changes
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- Tax Changes from 1st January 2010
Tax changes are being introduced from 1st January 2010 to enable tax authorities to check that VAT is being accounted for correctly by businesses buying or receiving inter-EU supplies of services. This is the first of a series of legal and fiscal changes taking place over the next five years.
Sage will be providing a service pack for Sage 1000, Sage Line 500, Sage Line 200 and CS3, which will be deployed from November 2009 to accommodate these changes. (Alternative arrangements have been made for Sage 200).
These are the four areas that will be covered in the service pack:
EC Sales List Changes
This will extend the EC Sales List report functionality to include designated services in a CSV output file format which can be bulk uploaded to HMRC.
Changes will be made for the following versions:
Sage 1000 - All Versions
Sage Line 500 - All Versions
Sage Line 200 - All Versions
Tetra CS3 Versions 3.0, 3.1 and 4.0
2010 VAT Rate changes
This will enhance the sales order processing invoicing/credit note functionality to ease the change over to the new VAT rate.
Changes will be made for the following versions:
Sage 1000 - All Versions
Sage Line 500 - All Versions
Sage Line 200 - All Versions
Tetra CS3 Versions 3.0, 3.1 and 4.0
VAT changes to Contract Management Module
Changes will be made for the following versions:
Sage 1000 - All Versions
Sage Line 500 - Versions 7.1, 7.0 and 6.0
Intra-EC Invoice changes
This will allow for references to be printed on the Sales Order invoices (for Telesales, Contract Management and Project Billing) when a VAT code has been nominated as either to be 'Zero', 'Exempt' or 'Reverse'.
Changes will be made for the following versions:
Sage 1000 - All Versions
Sage Line 500 - All Versions
Sage Line 200 - All Versions
Tetra CS3 Versions 3.0, 3.1 and 4.0
The service pack is scheduled for release in November and between now and then, rather than risk giving you the wrong information, we will be using the time to consider further the implications and will keep you updated. Please look out for email bulletins entitled 2010 Tax Changes.
We will also report back on the impact to third party applications and whether any additional work will be required.
In the meantime if you have any questions, please email the Hotline support@cpio.co.uk or contact your Account Manager on 0844 880 6140.
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August 2009
Ravensden purchase Intellisell
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- Company set to grow online sales
Ravensden Plc, a leading supplier of animal-themed toys and gifts to the leisure, wholesale and promotional markets, have purchased an online ecommerce solution from Intellisell. The solution, designed specifically for the Sage user, will provide an integrated web ordering site that will increase the ease and efficiency of placing orders with the company. Michael Papé, Director comments, "We actually saw a demonstration from another Intellisell customer and knew that we could benefit from this product. We can open up our product range to more companies online and it provides us with the opportunity to up sell and cross sell using visual prompts. I believe that Intellisell offers the functionality and flexibility normally associated with a costly bespoke system at a fraction of the cost and because it is written for Sage, we'll reduce administration-associated order processing and improve customer service levels."
Want to know more? Contact marketing@cpio.co.uk or call us on 0844 880 6140
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July 2009
Sage launch Human Resources Module for Sage 1000
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- The new Sage HR module takes you through the full employee life-cycle.
Benefits include:
- Reduced Paperwork
- More up to date information
- Employee and company goals aligned
The new HR module also has the benefit of being linked to the existing payroll module.
Want to know more? Contact marketing@cpio.co.uk or call us on 0844 880 6140
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July 2009
CPiO Appoint Customer Liasion Manager
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- CPiO is delighted to announce the appointment of Lorraine Parkes as the CPiO Customer Liaison Manager. Lorraine will work alongside CPiO Account Managers delivering another dimension of customer support.
Lorraine will be arranging meetings over the coming weeks with all CPiO customers but if you need to contact her in the meantime please contact her on:
Office: 0844 880 6140
Mobile: 07812 130633
Email: lorraine.parkes@cpio.co.uk
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May 2009
CPiO Customer Conference 2009 - Shaping the Future!
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- This year's conference was about leveraging more from your IT investment. We had a great line up of guest speakers in the morning, including Lord Digby Jones, who delivered some inspirational and humourous insight on UK industry and the current economic climate. Jim Scott, from Sage UK, outlined Sage's vision for the future and some of our customers shared their experiences and of their Sage solutions and partnership with CPiO.
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May 2009
Are you a BDE Customer?
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- If so you need our help. CPiO will continue support on your current contract at no extra cost!
Want to find out how we can help you? Call our marketing team on 0844 880 6140 or email us at: marketing@cpio.co.uk.
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March 2009
CPiO Launch New
Hosted Managed Service
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- As the economic downturn continues, an increasing number of organisations are dramatically cutting back on their IT spending budgets. However, one area which looks set to thrive throughout the coming year is the managed services market. As Jonathan Dawkins, Managed Services Consultant of CPiO predicts, hosting a managed service is likely to be one of the areas which survives the budget slashing and will really come of age throughout 2009.
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March 2009
CPiO Wins IBM Midmarket Business Partner Award
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- Birmingham-based ERP and CRM solutions specialist, CPiO, has been honoured as winner of the IBM Midmarket Business Partner Awards for Q1 2009
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April 2009
Schneider Industry Cooking on Gas with CPiO
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- Computer Solutions Publications is aimed a high level readers, focusing on the key industry news for users and suppliers of manufacturing IT, engineering IT, ERP/MRP systems, supply chain systems, production systems, MES, CRM, CAD/CAM/CAE systems, PDM/PLM systems, plant and factory systems, systems for lean and agile manufacturing, and IT and network infrastructure.
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February 2009
CPiO Selected as a Sage Development Centre
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- CPiO have been selected by Sage as a Customer Development Centre. Choosing the right time to move through the product range requires skills from an experienced Business Partner who have a proven track record of upgrades and migration projects.
With many years of expertise and award winning customer service CPiO's specialist knowledge will advise you on the right time to move through the Sage software range.
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December 2008
Oaklands College Improves Customer Relationship Management with System from CPiO
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- Fully integrated CRM system provides staff with single view visibility of customer information resulting in improved customer service.
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November 2008
VAT rate change
how to update your Sage system
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- The Government has just announced a cut in VAT rates from 17.5% to 15% with effect from Monday 1st December 2008. With this in mind, CPiO has created a quick guide to updating your Sage solution to reflect these changes.
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November 2008
CPiO Awarded Entry into the
Sage Circle of Excellence
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- Midlands-based Sage Business Partner, CPiO, was honoured at the fourth Sage Circle of Excellence awards ceremony held in Newcastle last week.
Sage, a leading provider of business software and services, introduced the concept of a Circle of Excellence several years ago in order to recognise and reward the Business Partners who provide outstanding customer service and whose customers are the most likely to recommend them.
On presenting the award to CPiO, Paul Stobart, CEO, UK and Ireland Region, Sage (UK) Limited, states, I'm delighted to present this award to CPiO. Today's competitive climate means that it is more important than ever for UK Businesses to stay close to their customers and deliver an outstanding service, so my congratulations go to all involved."
We are hugely honoured to be rated so highly by our customers. Sage has over 1000 business partners in the UK and Ireland, with only 15 awarded entry into this elite group. To achieve this accolade yet again is quite outstanding. Leyla Blakeman, Customer Service Director, CPiO.
Leyla adds, Customer Service is paramount at CPiO and we focus a great deal of time, resource and energy on getting it right. For CPiO, gaining entry into the Circle of Excellence for the third time demonstrates our passion for customer service. It's a key factor to our year on year success .
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July 2008
New Finance Director at Waterdale Group
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- Andy Knight has been appointed Finance Director at West Midlands-based Business Solutions provider The Waterdale Group.
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June 2008
Continued growth sees Waterdale expand to Fort Dunlop
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- Waterdale Group, the business management and solutions specialists, has relocated to new offices at the refurbished Fort Dunlop building in Birmingham.
The move comes as a result of continued growth and success for the company, which welcomed the Lord Mayor of Birmingham, Coun Chauhdry Rashid, on site to open the new premises. Represenatatives from the group's key partners, which include computer software giant Microsoft and Sage UK, joined Waterdale staff in attending a champagne reception to mark the occasion.
Andrew Watkinson, managing director of the The Waterdale Group said: "Our relocation to the revamped Fort Dunlop building is a milestone in the company's history. "Quite simply the growth of The Waterdale Group meant that we had outgrown the premises we had occupied for the previous 17 years. "We wanted to recognise this achievement by moving the team to a great location. Having the Lord Mayor here to officially open our new offices is a testament to our staff - we're lucky to have such a hard working and dedicated team."
David Pinches, Sage's head of Software Group, said: "It's fantastic to see one of our top resellers celebrating such great growth and success. As one of our leading strategic partners, we really value the work they do."
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November 2009
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