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- Services Overview
Successful projects are a result of a strong partnership between both parties working together to a well organised plan with defined deliverables. From its side, CPiO offers a complete service to you covering project management, business consulting, technical consulting, training and support.
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- Ardent 24
Taking the decision to move to Sage software just got a whole lot easier. Using Ardent 24 from CPiO means that you no longer have to budget for a lump sum outlay, but instead can plan your budget with a fixed cost per month in mind.
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- Technical Services
With the need for faster, easier access to information, networks are becoming increasingly large and complex, requiring the very latest technical skills to support them, CPiO Technical Services Divsion can provide support for every aspect of your infrastructure.
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- Project Management
CPiO will appoint a Project Manager who will work closely with your designated internal Project Team to ensure the successful implementation of the project. The development of a realistic project plan is crucial to success and a project manager provides a focal point for deliverables and any project issues.
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- Business Consulting
In order to make the most of any system there must be an understanding of the underlying business requirements, linked with the ability to apply the necessary product knowledge. Business consultancy can cover many areas such as business process re-engineering, configuration of the software, integration to other applications and a post implementation review to ensure continued improvements.
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- Training
Training is an essential part of a successful software implementation. CPiO favours the 'Train the Trainer' approach. Appointed super users will receive full training in all aspects of the system from administrator level to user level. The super users will then be able to train the colleagues at user level. Rather than a standard training in the software, the super user will be able to provide a more tailored training, focusing on the system implemented for you.
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- Support
CPiO is available to ensure that the client's business objectives are achieved, implemented features and functions are understood, and users are properly trained. Our first line of support is our experienced telephone support group. And in some cases, we will send professional services staff to the client site.
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Services Information
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