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- Sage CRM
Sage CRM is deployed in hundreds of sites worldwide and is used by thousands of users each day helping them to work more effectively.
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- Product Overview
Sage CRM, a feature-rich Customer Relationship Management solution which is easy-to-use and fast to deploy, is designed to introduce the real benefits of CRM to middle sized businesses. It links all departments to a single system that is deployed across an Internet architecture that inherently provides efficiencies in terms of deployment, maintenance and access.
For Sales
Deliver reports every day, every hour that lets you know how your team is performing. Organise teams and schedule calls and meetings. Define the sales and lead process to suit the way you do business.
Manage vital opportunities and leads by tracking leads from first contact to final sale, ensuring time and energy is spent on the deals that are most likely to close.
Integrate sales with marketing and customer service for a 360 degree view of your customer. All information captured on your customers creates cross-sell and up-sell opportunities.
For Marketing
Manage and track every element of your marketing campaigns. Drill down to specific activities within your campaign.
Segment customer and prospect lists and deliver targeted messages to your select target audience.
Qualify leads into your chosen criteria for follow up, prioritise your leads to ensure that a lead never gets lost or goes cold.
For Support
Keep track of every customer interaction for the most up to date information on all your customers
Offer multiple channels to your customers by providing them with web access to their own customer portals on your website where they can log queries and view status of their requests at their convenience 24x7
Gather and retain important customer information to build and enhance customer relationships
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- Key Features:
- Complete two way integration with MS Outlook including pocket devices
- Easy to use customisation tools to modify all aspects of the system and easily adapt the software to match your business
- Graphical reporting and analysis
- Easy to change branding of Sage CRM to fit your corporate look and feel
- Business Benefits:
- Open up more sales opportunities through improved client management without expanding your sales force
- Sage CRM gives your customer facing teams user-friendly tools allowing them to offer the best possible customer experience
- Build and strengthen relationships with customers to keep them coming back
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Product Information
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Datasheets
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