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Services
for your Business
A
strong customer service ethos is
evident throughout CPiO – technical
services and consultancy, training,
customer care, administration and
marketing – in fact, you could
say we’re passionate about
service.
Everything we do is in the best interest of our clients and geared
to delivering the right solution in a timely manner and to protecting
the long-term value of their investment.
Our
support team
We
regard service
in its broadest
sense as the ‘engine
room’ of
our business:
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All our dedicated
and focused support specialists
have hands-on experience in IT
and are hand-picked from industry
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We offer a total
of 140 years’ experience
in providing support
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Our support specialists
are backed by industry-specific
consultants who can advise on your
current solution and keep you up
to date on product developments
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Our
processes
We
make it as easy as
possible for you
to access support
and information,
whether for immediate
problem-solving or
to develop your infrastructure:
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You have a direct
line to the support team, with
no need to go through switchboard
or call logging
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We’re
committed to sharing our knowledge
of technology advances and industry
insight with you, through our training
services and through regular communications
such as newsletters and e-flashes,
open days and events
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Our internal
dedicated support website incorporates
up-to-the-minute technology, so
we can provide you with an effective
solution as rapidly as possible
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Training
services
Increased
reliance on technology
makes professional
training more critical
than ever. We will
work closely with
you at an early
stage to identify
your training needs:
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Our training
consultants understand the business
challenges you face and will share
their expertise and wide industry
knowledge
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Your
implementation and users benefit
from client-specific tailored training
on your premises or at our offices
and using our equipment
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As
CPiO employees, our training consultants
are committed to the long-term
success of client projects
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Award-winning
service
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