Microsoft Dynamics CRM
Microsoft
CRM helps the small and medium-sized
business increase sales,
deliver superior customer
service, and make informed
business decisions.
Easy to learn and
use, MSCRM offers an intuitive
user
interface, centralised activity
management and single-click
access to information, reports,
and sales and customer service
functionality.
The
simple
configuration and ease
of use of MSCRM
helps employees become
productive fast, with little
training.
Easy-to-use wizards
help you customise Microsoft
CRM
to your business specifications.
The ease of integration with Microsoft Office is of particular value-enabling
staff to access Microsoft CRM information from Microsoft Office Outlook
and work online or offline with access to sales functionality.
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Sales Force
Capability
Microsoft CRM Sales helps sales
people manage leads and opportunities,
measure and forecast sales
activity, efficiently track
customer communications, and
automate stages in the sales
process-helping ensure a shorter
cycle, higher close rates,
and improved customer retention.
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Customer Service
Capability
Microsoft CRM Customer Service helps your business increase its capacity to handle requests without increasing employee count. Microsoft CRM Customer Service helps your service representatives provide customers with the consistent, efficient service that ensures satisfaction.
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