Charles Green - Reputable jewellery manufacturer strikes gold with Sage Line 500
Manufacturing
Objectives
- The company relied upon manual records and experienced particular problems with the traceability of raw materials coming into the business. The method of dealing with incoming orders involved a lot of paperwork with the danger of costly mistakes being made.
As the company prided itself on its fast order turnaround, its inability to track jobs and have up to the minute stock control made this area of the business a very stressful area to manage. Furthermore, the absence of relevant workshop data meant that production planning was very difficult. As a result of these problems, Charles Green’s management team decided to look to the IT software market to try and resolve its issues.
What We Did
Following a software review, Charles Green decided to opt for a Sage Line 500 system from CPiO as it felt that the software had a good functional fit and offered an excellent forms designer, which gave the company the flexibility to manage industry terminology and variations in raw materials. Having decided on the core financial modules CPiO recommended a solution that included the Version One automated fax and forms solution, an enhanced order processing module and the Sage enquiries module. CPiO was selected as it could offer an end to end solution to Charles Green, covering both software and hardware maintenance and had formed a strong alliance with the company’s management team through the bid process, displaying excellent understanding of their needs.
Results
Charles Green now feels that it has the IT solution in place to carry it forward over the coming years. In such a competitive market place the company had to be confident that it would gain real business benefit. With Sage Line 500 it is now assured of improved stock control, greater communication and financials savings.Greater visibility of stock and the ability to keep track of a job from start to finish has enabled the company to meet production deadlines and customers expectations.
Related File/s
“CPiO met all of our requirements and we are extremely confident that we will continue to receive a good level of support and develop a longstanding relationship.” Richard Sutton, Deputy Managing Director