SVM Europe, the worlds largest B2B reseller of Gift Cards has purchased a 20 user Sage 1000 ERP and CRM solution from Midlands-based Sage partner, CPiO.
The company required a product to support the increasing demands of its growing client base and catalogue of products. Sage 1000 facilitates faster, more accurate order processing, reducing the effect of human error and enables invoices to be raised efficiently to improve cash flow. “Our vision is to dominate the B2B gift card and stored value market across Europe by 2016.
In order to achieve this, a robust business solution is a must and I strongly believe that Sage ERP 1000 is the perfect product for us going forward”, comments Paul Epton, Projects and Implementation Manager, SVM Europe.
A contributing factor in SVM’s decision to work with CPiO was the availability of Intellisell – the integrated business to business e-commerce solution from CPiO. Branded specifically for any of SVM’s many clients, Intellisell will provide a seamless integrated solution to the Sage ERP 1000 back office fulfilment solution.
On Intellisell Paul comments, “The introduction of on-line ordering via Intellisell will remove duplicated efforts of rekeying clients’ orders thus presenting the business with tremendous time and cost savings. It is extremely reassuring to find a company like CPiO who fully appreciates the importance of providing the best technical solution, balanced with ensuring that the users also have the best experience of using the Sage system. CPiO has done a fantastic job and I look forward to us working together in the future.”
CPiO took the time to understand our business processes and fully appreciate our requirements of a CRM system