The company previously had Sage Act! in place but its use by the sales team was extremely limited. Mark Meagrow, Managing Director at Knauf Marmorit UK explains, "Throughout the business we relied heavily on Microsoft Excel spreadsheets and much of our financial activity, particularly credit control, was severely hampered as a direct result. We needed a simple CRM solution with full ERP integration to convert quotes to sales orders."

Upon a recommendation, Knauf Marmorit contacted CPiO who proposed Sage 200 as the best fit for the business. The company opted for a Sage 200 solution with 8 CRM users and 2 BI Business Intelligence users.

On working with CPiO, Mark comments, "CPiO demonstrated an excellent level of knowledge and understanding around Sage 200 and has consistently delivered a high quality service. We very much look forward to working together now and in the future"