The ability to interact with local experts who understand the market and changes to UK legislation is incredibly valuable
We were impressed with CPiO’s professionalism and attention to quality and service. The implementation of the system was delivered on time and within budget by the team of CPiO consultants with minimum disruption to business.
CPiO’s consultant here on site took the time to listen to our needs and genuinely understood our requirements, explaining everything clearly, but most importantly in a language that us mere mortals can understand.
Moving on from Sage Line 50 to Sage 200 was the most logical option for us. As a company we were already familiar with Sage and CPiO’s ability to work with our bespoke database provider gave us the assurance we needed. We had found the right partner to make the change with.
CPiO’s ability to offer a one stop shop for software and hardware support was very appealing. The consultants demonstrated a good understanding of the solution and explained the purchase and implementation processes clearly. We have selected the right solution in Sage 200 and most certainly chose the right business partner to work with.
CPiO’s knowledge of Sage 200 and their friendly, yet professional approach was a breath of fresh air. CPiO’s Sage 200 Consultant held our hands and guided us successfully to the stage where we are up and running without having lost a day. We’re delighted with the complete process up to and including go-live.
We have been with CPiO for approaching 4 years now, this was when I took over the IT from the previous incumbent. We had been through several SAGE partners beforehand, usually lasting only around two years maximum. They were the type of companies who were our best friend until we signed up and then we would only hear from them at renewal time and getting queries answered was not easy.
As a result when I looked at CPiO I paid a visit to their office, met all the staff and discovered what they did. (This was due to a previous partner who informed us they had 10 developers and it turned out they had 1, who left) CPiO have been upfront, transparent and extremely helpful since day one. We have built a strong working relationship with them and I can’t praise them highly enough. Our Sage 200 was quite frankly a mess when I brought CPiO on board but it now does what it should and our employees have a much better understanding of it.
They may not be the cheapest SAGE partner out there but as we have found over the years we certainly get what we pay for.
I am confident that through Sage CRM, CPiO has provided a solution that will truly add value at Boningdale and equip the staff with the tools required to operate efficiently