Sage CRM Key Features

Sage CRM Key Features

Sage CRM is a powerful, but easy to use CRM solution for the growing, ambitious organisation with extensive functionality and mobile capability.

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Sage CRM Key Features

Sage CRM productivity and efficiency  – Gain data rapidly by using the point-and-click feature which allows you to analyse and make decisions instantly. Sage CRM also enables you to track leads from first contact to final closure. And managing new and loyal customers is simple with Sage CRM as the customer relationship software provides you with accurate business performance information.

Sage CRM customer service – Build an online knowledge base of common issues and solutions for your customers. Monitor team performance to make sure that customer issues are resolved effectively. Sage CRM provides your customer service teams with an instinctive customisable workspace.

Social and collaborative – Sage CRM allows you to take advantage of social media so you can connect with prospects and customers. Social media is a great platform that gives your business key insights from customer profiles on Facebook, LinkedIn, Google Plus and Twitter. The Sage CRM system manages Twitter feeds and drives employee productivity and knowledge through Sage CRM Yammer. Employees are able to research prospects and customers via the Sage CRM system in order to connect and build rapport.

On the go solution – Sage CRM mobile equips you with tools to enable you to do your job successfully. iPhones, Android and Windows 8 including tablets are compatible with Sage CRM and enables users to search and update opportunities and leads at the touch of their fingertips.

Compatible with ERP  – Sage CRM integrates with all Sage ERP solutions which will allow your business to achieve competitive advantaged through a paired ERP and CRM solution. Sage CRM works with ERP solutions to gain a single customer centric view of your business.   

Want access to CRM anywhere, any time?  Click here to find out how.                                                                                                                                                                                                                                                                                                   

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