Smartphones And Tablet Devices Are Here To Stay. Does Your ERP Solution Embrace Them?

Smartphones and tablet devices are here to stay. Does your ERP solution embrace them?

Julie Bruce, CPiO's Head of Sage ERP X3 evaluates the value of utilising smartphone and tablet devices to access your ERP solution.

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Smartphones And Tablet Devices Are Here To Stay. Does Your ERP Solution Embrace Them?

The growth and usability of the smartphones and tablet technology has influenced our modern life much more than many of us could even imagine.

Devices that combined telephony and computing were first conceptualised in 1973, and were offered for sale beginning in 1993. The term ‘smartphone’ first appeared in 1997 and since the launch of the iPhone in 2007 by Apple Inc. this market has seen incredible growth.

We know smartphones can connect us together, provide access to the WEB and there is an app for almost everything these days. The surprising trend is the usage of these smart devices has encouraged a generation who didn’t grow up with technology to dive headlong into Cyberspace with great gusto. They have inevitably made our lives easier; you can locate, order and arrange collection of goods from your smartphone/tablet device. Consumers are becoming so dependent upon the 5″ by 3″  devices that they can’t go anywhere without them by their sides.

Retailers, distributors, manufacturing and service organisations have continued to invest millions into Internet shopping and social media in an attempt to extend their reach and increase their customer base. Their objective – tapping into the growth and accessibility smartphone and now tablet devices provide consumers.

The question is, how ‘connected’ and easy to use are the internal business systems of these companies serving this market? Do they provide their employees  the same ease of use and integration that consumers of smartphone/tablet devices enjoy?

At CPiO we have noted that companies have invested in their internet based ‘shop front window’ but they have been slow to match their investment in their back office and mobile business systems to make them easy to use. Smartphone/tablet apps and their interfaces have improved the ‘usability’ of these devices and increased user acceptance. Imagine if an ERP software vendor made their application so intuitive and easy to use it increased user adoption in the work place with no more struggling to get at that valuable information

And what if your ERP solution was fully mobile delivering a single, intuitive interface available across all devices with no restriction in functionality? Sage ERP X3 Version 7 delivers just that.

Sage ERP X3 Version 7, launched globally in June 2014, has been in R & D for a while for a very good reason. Sage has delivered this major release of its global ERP solution with Usability, Mobility, Control, Intelligence, Responsiveness and Profitability in mind; not something you rush to market.

The Sage ERP X3 solution transcends boundaries of browser type, smartphones or tablet devices and provides one user interface empowering organisations to extend the reach of their company information to all.

“Companies grow 35% faster with better data” (Source: IDG research 2014), and improving data visibility and intelligence dramatically impacts the bottom line.

Providing employees the insight they need in the office or on a mobile device improves efficiencies and delivers the tools to help them grow revenues and win new customers. Why wouldn’t a business consider providing such a powerful platform to its employees? Instead employees find inefficient work arounds such as going to the company website to search for product information instead  of searching their ERP software.

Delivering a seamless, integrated and mobile solution can require substantial investment as many global and corporate entities have discovered. Not all SME businesses today have deep financial pockets to invest to achieve the same result, so they rely on the ERP vendors to provide this level of integration and functionality as part of their solution.

Sage has risen to the challenge and delivered an end to end ERP solution covering Finance, Distribution and Manufacturing; Sage ERP X3 Version 7 delivers all this and more.

If you can get more done and faster, go where your business takes you and take back control and visibility of your business, you will undoubtedly sever your clients better. Increasing customer satisfaction becomes the by product whilst helping to increase cash flow and thus allowing the investment needed to expand into new markets or geographies.

The BYOD (Bring Your Own Device) era is here, personal devices are in the work place and being used more and more – are you ready to embrace them? Sage is.

About Julie

With more than 25 years experience in the IT industry and, in particular, the ERP software marketplace, Julie has been involved in 100’s of ERP projects to date.  In particular – as a result of more than a  decade working within the Sage Global product portfolio including products such as Sage 300 ERP, Sage CRM and Sage ERP X3 and within project scopes from Finance to Distribution to Manufacturing – Julie is very au fait with the art of ‘best practice’ implementation methodology, emerging technologies and the requirement for a good ERP to drive effective business outcomes.

Please feel free to email Julie for more information.

You can find out more about Sage ERP X3 Version 7

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