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3CX Business Telephony Systems

Futureproof telecommunication technology from 3CX Partner, CPiO

3CX Business Phone Systems

Futureproof telecommunication technology from 3CX Partner, CPiO

If you are looking to replace your business telephony system, 3CX is the simple, flexible and affordable unified communications solution that could lower your bill by up to 80%.

3CX Business Phone Systems

3CX is a Voice over IP (VoIP) business phone solution that presents organisations with a fully unified communication system and provides users with instant access to colleague status, web conferencing, instant messaging, website live chat, and fax and voicemail to email.

Switching from a traditional telephony set up to 3CX enables users to work remotely, covers all communications needs across the business and delivers significant cost savings of up to 80% per year.

3CX sells through its channel partners. As a Silver 3CX Partner, CPiO is a well-respected supplier, highly experienced in 3CX services including installation, support and training.

3CX at a glance

Quick facts

Cost effective

Free for 1 year and inexpensive ongoing running costs

Cloud

Cloud-based technology

Globally established

Installed at more than 20,000 companies worldwide

Features of 3CX

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App free and easy video conferencing

Integrated video conferencing enables high-quality video and voice communication via your Web browser.

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Staff training and call recording

3CX offers call recording for legal and training purposes and facilitates live in call training with ‘Listen in and whisper’ and ‘Barge in’ to enable takeover of the call when required.

9

Website live chat

Enhance web visitor experience and convert visitors to leads and sales with 3CX integrated live chat. Switch to call or video with one click.

9

SMS text from your business number

Send text messages and integrate Facebook without giving out personal details. Incoming text messages can be routed directly to queues not individuals to ensure timely replies by prioritising messages in the queue.

9

Call centre features

Integrated call centre features help drive customer service. What’s more 3CX’s CRM integration and call work flows eliminate tedious and time intensive tasks for your agents.

9

Choice of deployment

Deployed in CPiO Cloud, 3CX is delivered securely from our UK-based Data Centre and includes anti-virus protection and automated backups as standard. Our 95% SLA gives you the guarantee of minimal disruption to your business.

Alternatively, 3CX can be deployed on your existing Windows or Linux machine, on a MiniPC appliance or Raspberry Pi 4.

Book a demonstration to explore the features of 3CX

Benefits of 3CX

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Easy to install and manage, on premise or in the cloud

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Save up to 80% on phone bills

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Answer switchboard calls from anywhere – at the office or remotely

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Easily monitor agent performance and SLAs using built-in reports

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Flexible, reliable and highly secure

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Full desk phone replacement, from your web browser

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Handle calls, check colleagues’ status, video call and answer messages, all from one central location

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Faster customer service responses with real-time call monitoring

Why choose CPiO as your 3CX partner?

Selecting a phone system that works for your business is crucial. And the partner you choose to buy from is equally important.

A good partner will help you through the process and get your communications system up and running. A great partner will get you up and running AND work with you to ensure all aspects of the solution are working hard for your organisation.

3CX has the full range of communication features needed in today’s modern business. As a Silver 3CX Partner, CPiO has the expertise to implement, support and train on 3CX and we work with our customers to ensure a maximum return on investment.

Contact

We'd love to hear from you

Complete the contact form, let us know the nature of your enquiry and one of the CPiO team will be in touch.

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