The security of our customer’s Sage products is of paramount importance. Within Sage, TLC enables product installations, any API’s and 3rd party integration with Sage software. In some instances TLS will be used to encrypt traffic to allow Sage to communicate securely over external networks. Sage has announced a round of routine maintenance in response to the deprecation of TLS 1.0 and TLS 1.1 from its range of supported software.
Sage will be providing software updates for those affected by this planned withdrawal which will ensure product security is not compromised. You will be contacted by your CPiO Account Manager to discuss the necessary requirements for your software.
Devices running certain software versions such as Windows 10, iOS 11+ and Android 8+ will eventually only be able to connect to resources exclusively on TLS 1.2 and TLS 1.3.
As web servers and applications are upgraded, software that doesn’t support TLS 1.2 and TLS 1.3 will stop working.
The operating systems and software versions that do not support TLS 1.2 and TLS 1.3 are:
- Android 4.3 and earlier versions
- iOS 9 and earlier versions
- Firefox version 5.0 and earlier versions
- Internet Explorer 8-10 on Windows 7 and earlier versions
- Internet Explorer 10 on Windows Phone
- Safari 6.0.4/OS X 10.10.4 and earlier versions
If you are running one of the above you should upgrade the device or software. If you have no device or software older than what is detailed above, there is no action for you to take.
CPiO will take care of any forthcoming updates for CPiO Cloud customers in line with the CPiO Cloud T&C’s, ensuring you continue to operate securely. Updates to devices/software of on premise customers may incur a charge, in line with the CPiO Support and Maintenance T&C’s.