FSB research shows that every quarter, 52% of SMEs in the UK suffer from late payments.
Late payments have devastating knock-on effects; cash flow is impacted and plans are disrupted, which may affect your ability to pay suppliers or take on new customers, potentially damaging your risk and credit scores. You may also find that you cannot afford to reward your staff, so therefore in danger of losing key employees.
Businesses have a difficult balancing act, looking after profitability whilst keeping good relationships with clients, partners and suppliers. We could all do without the headache of bad payment practices, which could put your business in jeopardy.
What is Credit Hound?
Credit Hound helps businesses to manage their cash flow and debtors. It automates your credit control tasks to instantly show how much money you’re owed and who needs to be chased so you can keep your cash flow on track.
How does it work with your ERP?
Now available for Sage X3 and Sage 200, Credit Hound can help you reduce debtor days, enhance cash flow, and free up time to focus on growing your business instead of chasing payments. Already used by thousands of Sage users, this straightforward and easy-to-use solution is now available within your ERP.
- Real-time information is extracted from your ERP and displayed on one screen to help you secure payment. This includes contact details, outstanding transactions, previous actions/notes and details on queries/disputes. Promises, reminders and follow-up communications can be created straightaway, saving time and effort.
- You can view accounts in real-time using Credit Hound’s powerful, interactive Accounts and Aged Debtor lists. Accounts can be filtered and sorted against various field types, and you can bring in additional data from your accounting system or other SQL databases using custom data fields.
- When chasing multiple accounts belonging to one parent company, you can chase payments for accounts at your head office or branch level. Sort by head office/branch level (in the Accounts list) to gain a complete overview of the grouped accounts.
Further capabilities of Credit Hound:
- Automated email reminders and diary entries. Create automated reminders to support timely payment schedules. As well as efficient, scheduled follow-ups to minimise routine tasks in your diary entries.
- Attach invoices to chase emails. Include a copy of the invoice in follow-up emails for a great customer experience.
- Proactive credit control. Send polite reminders pre-empting payment, reinforcing expectations for on-time payment.
- Chase different customers in bespoke ways. Tailor your approach to suit the client or by most positive outcome.
View the Credit Hound brochure and contact CPiO if you are looking to find out how to get started within your Sage X3 or Sage 200 software.