Jupiter Group selects CPiO to upgrade and support Sage X3
Headquartered in Newport, Shropshire, the Jupiter Group is a global grower of fresh produce, farming numerous different fruit products across 4 different continents, maintaining control right from seed through to shelf.
The group has ambitious growth plans and wants to develop its Sage X3 solution to help realise those plans. Jupiter currently uses Sage X3 version 11.1, which the original Sage implementation partner had heavily developed with a number of bespoke elements and integrated applications to manage quality control and farming activities.
Early in March, aware that the Sage support contract with its partner was due to end, the Jupiter team decided it was a good opportunity to explore the experience and skills that other Sage partners could offer. The team was also keen to learn more about the new features in Sage X3 v12 as the newly appointed Head of Information Systems, Sharon Hughes, has a good, existing knowledge of Sage X3 v12 and could envisage how it would benefit the business.
Sharon explains, “I was aware that the latest version of Sage X3 has mobile capabilities and the potential to include true traceability. It has the ability to instantly trace the entire lifecycle of food products from origin through on its journey to the consumer”.
Jupiter approached CPiO amongst a selection of other leading Sage partners. However, on meeting with the Sage X3 team at CPiO, Jupiter was impressed with the expertise and knowledge of the team: “The CPiO consultant took the time to understand our business and what we want to achieve. Many of CPiO’s staff have been with the business a long time and that gave us the confidence that we will develop a close relationship and long-term partnership”, explains Yvonne Tweddle, Joint Managing Director.
Since the partnership began, Jupiter has been working closely with CPiO to understand best practice in terms of its Sage X3 solution moving forwards. “Jupiter plans to take advantage of CPiO’s proactive support and guidance and is reaping the benefit of CPiO’s product knowledge”, concludes Yvonne.