CPiO Support Services

Switchboard: 0344 880 6140 | Helpdesk: 0344 880 6155

CPiO Support Services

Switchboard: 0344 880 6140
Helpdesk: 0344 880 6155

CPiO Support Services

Switchboard: 0344 880 6140
Helpdesk: 0344 880 6155

Build a Career

Looking to join a successful, hardworking, ambitious team?

Build a Career

Looking to join a successful, hardworking, ambitious team?

Build a Career

We are always open to a discussion with dynamic people that like the idea of joining a team where they can achieve their potential. CPiO, as part of the Waterdale Associates, is an equal opportunities employer. The Company is committed to ensuring, within the framework of the law, that its workplaces are free from unlawful or unfair discrimination on grounds of sex (including gender reassignment), sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age or disability. We aim to ensure that our staff achieve its full potential and that all employment decisions are taken without reference to irrelevant or discriminatory criteria. This includes activities relating to recruitment and selection, terms and conditions of employment, pay, promotion, training and day-to-day interaction with staff.

Interested in becoming part of the CPiO team?

We love to hear from talented individuals. If you are interested in being part of the CPiO family and you have the drive, attitude and commitment to excellent customer service we’re looking for, we would like to hear from you. Please search below for current job vacancies.

We take pride in the high number of staff with more than 10 years’ service whilst at the same time complementing this experience with new talent. We foster an inclusive culture consisting of different experiences, backgrounds and perspectives. We value and actively encourage two-way communication and have a real hands-on attitude to our mission.

Company values and behaviours

What does it take to be us?
CPiO Services Team


When we work as a team, with shared goals and shared experience, we can be even more successful.

CPiO knowledgeable team

Know your stuff

Be the expert in your field that others turn to, step up and share your knowledge. Not just about being a product expert or being accredited; e.g. you might be very skilled at presenting.

CPiO takes responsibility


Show absolute commitment to the promises you make. It doesn’t matter what level you are in the organisation; it is about personal responsibility for doing what you have said you are going to do.


Let’s be real with our customers and our colleagues. Open and honest is the best policy.


Show you care. Whatever you are doing, be ALL there. Show respect and empathy to your customers and colleagues.

CPiO sense of team belonging


We all count. Every single person has a valuable role to play.

Be Great(er)

Be passionate about continuous improvement, always striving to show more.

Company benefits package


Private medical health insurance

A benefit for employees after 12 months continuous service with the Company.


Cash benefit plan

Paid out cash amounts year on year against optician, dentist, chiropractor etc. charges. For employees only after 12 months continuous service with the Company.


Permanent health insurance

Once employee has completed 12 months continuous service with the Company.



25 days holiday per annum, plus bank holidays. Pro rata for part time workers. After two years continuous service with the Company, holiday entitlement will increase at the beginning of each subsequent holiday year at the rate of one extra day per year up to a maximum of 30 days holiday per year plus statutory bank holiday entitlement. Compulsory shut-down period at Christmas/New Year.


Pension scheme

On completion of your probationary period you will auto-enrol into the company workplace pension scheme. From April 2019 employer contributions will be 3% from the employer in addition to 5% from yourself. The employer’s contribution will increase by 1% each year, up to a maximum of 8%.


Death in service benefit

Once employee has successfully completed the probationary period, at the rate of twice annual salary.


Free of charge car parking

On site at Fort Dunlop. Fort Dunlop building includes full on-site facilities; Travelodge Hotel, 24/7 gym, crèche, Costa, Subway, MI Convenience Store, ATM.


Extra day off annually

Every employee is allocated and extra day off for their birthday.

I’ve had the pleasure of working at CPiO for more than 2 years now and I can honestly say that everyone in the business has an impressive team ethic and made me most welcome. From day one I was buddied up with a colleague from another department; that really helped me settle in, knowing that I could go to someone to ask even the simplest of questions.

Stephen Brown

Business Development Manager, CPiO

Life at CPiO

What can I expect during my career?

Formal apprenticeship and graduate programmes


Mentoring and support programme for new joiners


Direct access to Board members


Recognition for going the extra mile


Structured training including formal accreditations as well as ‘on the job’


Regular appraisals and 1-2-1s to support your development


Opportunities to progress your career vertically or laterally


Celebrations with colleagues for big life events


Service recognition awards

Information for agencies

We get a lot of interest and calls from recruitment agencies wanting to support us with filling our vacancies.

 We prefer where possible to recruit directly to minimise the impact of recruitment costs. We use our web-site or social media to recruit wherever possible or get candidates recommended via our Employee Referral Programme. We’re also fortunate enough to be approached directly by many candidates, as we are well known in the Sage ecosystem.

We do however recognise that sometimes we need the support of recruitment agencies for specific vacancies. Therefore, we’ve developed a Preferred Supplier List (PSL) of agencies who have a proven track record with us. We won’t accept any speculative calls or CVs from agencies who would like to put candidates forward or join our PSL and have no plans to review our PSL at the moment. Should you want to bring your services to our attention, please contact us and we’ll come back to you.

Current jobs

CPiO is currently recruiting. See the opportunities available below.

Digital Marketing Executive

Contact us using the form below, detailing the role of interest to you in the message box and our HR Manager will provide further information.



We'd love to hear from you

Complete the contact form, let us know the nature of your enquiry and one of the CPiO team will be in touch.

General Contact Form

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