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Welcome to CPiO

We look forward to supporting and guiding you as you begin your journey with us.

 

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Welcome to the CPiO family; we're thrilled to have you here and excited to partner with you on your business journey.

As a CPiO customer, you're joining a thriving community of businesses who are leveraging our innovative Sage solutions to achieve their goals.

This page is a gateway into everything CPiO, providing you with the resources and support you need to maximise the value of your investment with us.

We understand that navigating complex Sage software can sometimes be challenging. That's why we are here to provide you with support every step of the way to ensure you to get the most out of your Sage products.

Get to know our team

At CPiO, our success is driven by a collaborative team of experts dedicated to delivering exceptional solutions tailored to our clients' unique needs. Meet our senior management team - the strategic minds behind our vision, and our dedicated account management team, who work closely with you to ensure your business thrives. Together, we are committed to understanding your business challenges and providing the support necessary to drive your success.

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Andrew
Andrew Watkinson
Managing Director
Rebecca-bradley-1
Rebecca Bradley
Commerical Director
Karl-Webb
Karl Webb
Finance Director
James-bedford
James Bedford
Technical Director
Richard Nash 2
Richard Nash
Intellisell Manager
Rob-Bradley-1
Robert Bradley
Operations Manager
Siobhan-1
Siobhan Finegan
Support Manager
Profile pic of HR, Danielle,CPiO
Danielle Piotet
HR Manager
Beckie Barlow
Beckie Barlow
Account Manager
Lorraine Parkes
Lorraine Parkes
Account Manager
Helen Ellis
Helen Ellis
Account Manager
Steve Goodwin
Steve Goodwin
Account Manager
Stephen Brown
Stephen Brown
Account Manager

Leadership team

Andrew
Andrew Watkinson
Managing Director
Rebecca-bradley-1
Rebecca Bradley
Commercial Manager
Karl-Webb
Karl Webb
Finance Director
James-bedford
James Bedford
Technical Director
Richard Nash 2 (1)
Richard Nash
Intellisell Manager
Rob-Bradley-1
Robert Bradley
Intellisell Manager
Siobhan-1
Siobhan Finegan
Support Manager
Profile pic of HR, Danielle,CPiO
Danielle Piotet
HR Manager
Account Management team
Beckie Barlow (1)
Beckie Barlow
Account Manager
Lorraine Parkes
Lorraine Parkes
Account Manager
Helen Ellis
Helen Ellis
Account Manager
Steve Goodwin
Steve Goodwin
Account Manager
Stephen Brown
Stephen Brown
Account Manager

Introducing The Hub

Our Customer Hub is designed with you in mind, offering a seamless experience tailored to enhance your interaction with our products and services.

Whether you're seeking assistance, exploring new features, or providing feedback, our Hub is your one-stop destination. From intuitive navigation to personalised account support, we've curated a space and a team where communication thrives, ensuring that every interaction is meaningful and productive.

Look out for our Customer Hub as we look to provide you with exceptional customer satisfaction. Meet the team behind your Customer Hub, below.

Sam-Bathley-1
Sam Bathley
IMG_0174_adobe_express
Verity Dean
Untitled (500 x 500 px) (1536 x 1575 px) (2)
Rebecca Grover

Business Hours

Our normal business hours are 8.45am until 5.30pm Monday to Friday, excluding Bank Holidays.

The Customer Hub team is available to you from 9am until 5pm Monday to Friday to answer your administrative or account queries.

Our Hotline Support team, who is there to resolve your software support questions or issues, is available from 8am until 6pm Monday to Friday on 0844 8806155. As part of our onboarding programme we'll make sure there is a handover to your software support team when you have completed your implementation project. 

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Look out for your Welcome Pack

Exciting news! Your welcome pack from CPiO is on its way, complete with everything you need to kickstart your journey with us. Inside, you'll find a sleek water bottle to keep you hydrated, a handy notebook for jotting down ideas, a high-quality pen for all your note-taking needs, and a informative postcard with our support teams details. It's one way of saying thank you for choosing CPiO and welcoming you on board. 

Keep an eye out for your package in the post!

 

Latest

Keep up to date with CPiO’s latest news and events

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2 min read

Amelia Knight selects CPiO, as its new support and hosting provider for Sage X3

Sep 26, 2024 by CPiO Limited

Established in 1998, Amelia Knight is a Manchester-based, family-run leader in private-label beauty solutions. It...
2 min read

E&P Catering Butchers propels growth to the next level with Sage 200

Sep 19, 2024 by CPiO Limited

Trusted Midlands-based specialty catering butchers, E&P has served as Coventry’s premier meat supplier for over two...
1 min read

Exciting news: The new CPiO Customer Support Portal is now live!

Sep 19, 2024 by CPiO Limited

We are thrilled to announce the launch of our brand-new Customer Support Portal! Designed with you in mind, our new...

 

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We'd love to hear from you

Complete the contact form, let us know the nature of your enquiry and one of the CPiO team will be in touch.