Customer Case Studies

Sage X3 is a market leading business management system that provides the organisation with a flexible, cost effective, cloud based solution. A secure, robust solution with longevity, it enables the RSPCA to take control of the organisation and focus its resources on animal welfare.

Success in business is invariably a prelude to new and bigger challenges. With a pioneering track record of more than 50 years of manufacturing traditional coffee machines, family firm Fracino has trusted Sage solutions to help ensure growth remains manageable. MD and owner Adrian Maxwell explains why.

The financial and administrative overheads have grown along with the RSPCA. As Helen Tracey, Chief Financial Officer explained, “Many of our processes, particularly in finance, had become outdated. Like many older charities, processes had evolved by default, not design, and there was a gap between what we were doing and current best practices. We also knew we needed to have greater clarity and leverage over our information. By shifting the finance team away from transactional processing to a review and analysis-type role, we knew we could really add value to the business.”

Online shopping has transformed the traditional Christmas frenzy. Instead, people are opting for convenience by shopping online and relying on speedy delivery times. This growth is good news for online retailers, but bad news for their IT infrastructure. One such online retailer, Find Me a Gift, experienced this first hand and needed to upgrade its finance software to handle the digital Christmas frenzy, with the help of CPiO.

Skillbond, suppliers of around 35,000 products for dental laboratory technicians, including porcelains and laboratory equipment, has recently started manufacturing dental prosthesis sub structures for customers using the latest digital manufacturing techniques and equipment.

As Wiltshire based Railston can attest, the high street store is thriving – with dynamic retailers increasingly introducing innovative new high street store formats to complement the fast growing online sales channel.

With over 30 years’ experience supplying fit-out services and designing, supplying and installing shop equipment and furniture, Railston Interiors Group operates across the UK and Europe for high profile clients including Primark, WH Smith and TK Maxx – and business is growing fast.

Selecta UK is part of the Selecta Group, the largest vending operator in Europe. Head quartered in Berkshire, Selecta UK operates 21,000 point of sale vending machines in the UK and maintains a further 15,000 machines.

Hamworthy decided to address both business processes and IT solutions after becoming a private company in 2001. It had an opportunity to implement more efficient, effective processes following its departure from parent company Powell Duffryn Limited. Hamworthy decided to implement a fully functional ERP solution that integrated with Customer Relationship Management (CRM) to link all

Ravensden wanted to provide their customers with an alternative method of ordering that was fast and reliable, to showcase its wide product range. With such a broad range of products in Ravensden’s portfolio, the company relied heavily on product catalogues, personal visits and samples to promote the stock both at trade exhibitions to existing and