Sage 1000 end of life. Your next steps for a smooth transition
Support and resources to help you plan your next steps.
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Plan your next steps with confidence
Sage 1000 and Sage Line 500 have officially been retired from Sage’s UKI portfolio. CPiO continues to support existing Sage 1000 users, offering extended services until at least 2029.
Our expert consultants can help you decide whether to maintain your current system, prepare for migration, or explore new Sage solutions such as Sage 200, X3, or Intacct.
Download the Sage 1000 & Sage Line 500 Brochure
Secure your Sage 1000 data with Data Safe
As part of our commitment to Sage 1000 users, CPiO offers Sage 1000 Data Safe — a secure and accessible solution to store and retrieve historical data efficiently.
This service ensures compliance with data retention policies while giving you easy access to essential records — all without maintaining legacy systems.
Explore Sage 1000 Data Safe
Your next steps with Sage 1000 and CPiO
Continue benefiting from expert support
Stay on your current system with confidence and benefit from CPiO’s extended Sage 1000 support until at least 2029.
Learn more
Protect your Sage 1000 Data
Safeguard your critical Sage 1000 data with Sage 1000 Data Safe, ensuring compliance and easy access to historical records.
Explore Data Safe
Explore your next Software Solution
Consider Sage X3, Sage 200, or Sage Intacct for your future business needs, guided by CPiO’s expert consultants.
Discover solutions
Explore your next Sage Solutions
If you’re considering an upgrade or migration, CPiO can help you choose the solution that best fits your business needs:
Sage X3
World-class Enterprise Resource Planning software solution for the more complex organisation
Read more
Sage 1000 & Sage Line 500 EOL FAQs
Got a question about Sage 1000 & Sage Line 500 end of life? Check our FAQs.
If you can’t find the answer you’re looking for, get in touch with one of our Intacct experts today.
Email info@cpio.co.uk or call us on 0344 880 6140.
Talk to an expert
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When will Sage retire Sage 1000?
Sage has already retired Sage 1000 and announced its withdrawal, with support ending in December 2024. However, CPiO has confirmed that it will support any Sage site beyond this date via our expert team of Sage 1000 specialists.
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What does Sage End of Life mean?
End of life means that Sage has made the decision that it can no longer continue to maintain and support this software solution, providing any affected customers with a 3 year window in which to migrate to another solution.
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When will Sage retire Sage Line 500?
The scheduled retirement of Sage Line 500 will be the 31st December 2024, at which point Sage will cease all development, maintenance and support of the product. However, CPiO has confirmed that it will support any Sage site beyond this date via our expert team of Sage 1000 specialists.
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Can I still buy additional modules?
Yes you can purchase additional modules until the 31st December 2022.
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Can I still buy additional users?
Yes you can purchase additional users until the 31st December 2024.
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How can I access my data after this date?
As a trusted Sage Business Partner, CPiO can facilitate a licence key extension for up to five years beyond the 2024 retirement deadline, giving you additional time to plan and execute your migration in alignment with your organisation’s schedule and priorities.
To further support your transition, CPiO has developed Sage 1000 Data Safe—a tailored solution designed to ensure the secure retention, access, and protection of your Sage 1000 legacy data.
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Will CPiO support my system beyond 2024?
Yes. CPiO will offer extended support on a best endeavours basis. We are happy to discuss this provision of extended support with you at any point to aid with your planning process.
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Is there a migration path to another Sage product?
Yes. CPiO has developed clear migration paths for sites wanting to move from Sage 1000 or Sage Line 500 to Sage X3, Sage 200 and Sage Intacct. As an experienced Sage implementation partner, our expert teams have been working on migration tools, templates and best practice guides to ready you for the next step.
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Is there a discount on software if we move to another Sage product?
Yes. As part of the Sage For Life policy, CPiO can offer its customers a discount towards the cost of new Sage software. We understand that this is a considerable investment and we are determined to make it as easy as possible to select another Sage software solution with CPiO.
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What level of support can I expect from Sage until December 2024?
Normal service will continue under the terms of your support and maintenance agreement. CPiO will continue to issue regular support bulletins to advise you of any changes in product or maintenance schedule. Support Read Out sessions are live events that we encourage you to join in order to hear the latest news and get great advice from our Sage product experts. Read our support page here to find out more
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What other products are available to me in the Sage portfolio?
CPiO is a longstanding strategic partner of Sage with extensive experience in the full range of mid-market solutions in the Sage portfolio. We can help you to determine the best fit for your business. Typically we would encourage a discovery workshop where we take our inherent knowledge of your current environment and map it against your current and future needs.
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We'd love to hear from you
Complete the contact form, let us know the nature of your enquiry and one of the CPiO team will be in touch.
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