Easy to budget
Easy to budget IT support for a fixed monthly fee provides proactive IT monitoring for prevention of incidents, usually before you even realise there is a problem.
Proactive IT support
We all experience occasional IT issues. It is any wonder given the breadth of technology we access to fulfil our roles every day? But if you begin to experience disruption frequently then something is going horribly wrong.
When reactive IT support is failing, the benefits of a proactive IT Managed Services Provider (MSP) taking care of things become clear.
Talk to us to discuss whether a managed service is right for you
Aside from the obvious productivity issues, reoccurring problems can also erode an employee’s confidence in the organisation’s ability to resolve issues and its willingness to invest in the tools needed to perform.
The average SME is fighting a battle to keep IT skills up to date and associated technical salaries down. Often IT is absorbed within another job role; additional responsibility that the financial accountant or office manager could well do without. A lack of up to date skills means that issues often take longer to resolve, Google inevitably lends its helping hand and the organisation seeks IT support from a third party at a hefty price ticket.
Where an in-house IT department does exist, they are often overwhelmed with the requests for help in day to day, routine tasks to maintain business as usual (BAU), when there are strategic development projects to plan and execute to help drive the organisation forward.
If this scenario feels familiar then the answer may be adopting an IT Managed Services solution from CPiO.
Pay per device, per month – only pay for what you need
Two support options with pricing starting from £25 per device, per month
No minimum contract term
The CPiO IT Managed Service provides proactive support to companies looking to flatline spend on day to day technical support with improved user experience.
Head quartered in Birmingham, West Midlands, CPiO is ideally situated to service clients throughout the UK. Although MSP is a remote IT support service, should a critical situation arise which cannot be resolved via the Managed Service Provision remotely, a technical engineer will be available for an on-site consultation*.
Selecting CPiO as your MSP quite simply offers peace of mind; our expert team will jump in and resolve your issues before they manifest. Your IT support just happens in the background, no fuss, no disruption.
In addition to MSP, CPiO offers a wide range of IT services, including CPiO Cloud, Microsoft 365 and IT security as well as software solutions such as Sage Intacct, Sage 200, Sage X3, Sage CRM and support and development for Sage 1000.
* Subject to additional charges.